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Supply Chain Case Study

Matharu Supply Chain Portal

Engineering a customized Dealer Management System (DMS) to sync ordering, billing, and logistics.

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Project Overview

Matharu Industries is an established manufacturer of agricultural machinery, specialized in high-durability rotavators. Operating a network of regional dealers, the manufacturer required a unified digital supply chain channel to coordinate parts inventories, product dispatches, and credit accounts.

The Challenge

Manual dealer coordination created multiple friction points in manufacturing logistics:

  • Dealers placed orders through phone lines and messaging channels, leading to order writing errors.
  • Warehouse staff lacked real-time visibility into dealer back-orders, causing shipping delays.
  • Reconciling parts balances and dealer credit lines required manual accountant cross-checks.

The Solution

TECHNOCITYONLINE.COM engineered a custom Dealer Management System (DMS):

  • Dealer Intake Dashboards: A secure login page allowing dealers to search components, check credit logs, place orders, and track dispatches.
  • Logistics Syncing: Real-time database grids connecting orders directly with assembly lines and packaging teams.
  • Automated Invoicing: Middleware generating invoices automatically upon order dispatch and updating dealer ledger records.

Results & Outcomes

The DMS modernized manufacturing logistics and accelerated order turnaround:

Key Outcome Metrics
80% Reduction in Order Processing Time • Zero Manual Ledger Logging Errors • 95% Reduction in Ordering Discrepancies